Synka Life
Support
Contact
For questions or bug reports about Synka Life, email support@synka-team.com. You review and send the email yourself; it is not sent automatically.
Purchases and Pro
For purchase or restore questions, include your device platform (iOS or Android), the store used, the date, and any message shown. You can find and copy your RevenueCat support ID in Settings.
Plans and backups
Saved plans are stored on your device. When asking about backup creation or restore, include the device and app version. Keep backup files somewhere safe under your control.
Bug reports
Include your device model, OS, app version, steps before the issue, and any error shown. An email started from the app includes the RevenueCat support ID, OS, app version, build number, and Free/Pro status in its draft.
Sensitive information
Do not attach income, assets, household details, life plans, saved plans, or backup files to a support email. These are not automatically included. Send only information needed to answer your request.